Cookie Policy

This Cookie Policy explains how GENKI uses cookies and similar tracking technologies when you visit our website. The website is operated on our behalf by Atlantic Access Ltd, 32 Hill Top, London, NW11 6EE, UK.

Please read this policy carefully. By continuing to use our website without changing your cookie settings, or by clicking “Accept” on our cookie banner, you agree to our use of cookies as described below.

1. What are cookies?

Cookies are small text files that are placed on your device (computer, tablet or phone) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the owners of the website.

Session cookies are stored only for the duration of your browser session and are deleted when you close your browser. Persistent cookies remain on your device after your session ends and are used to remember your preferences or recognise you on return visits.

We may also use similar technologies such as web beacons (also called tracking pixels or clear GIFs) and local storage objects. These work in a similar way to cookies and allow us to track activity on our website and measure the effectiveness of our marketing.

2. How we manage your consent

When you first visit our website, a cookie consent banner will appear. You can choose to accept or decline non-essential cookies. We use Shopify’s built-in cookie consent tool to manage your preferences.

Strictly necessary cookies do not require your consent as they are essential for the website to function. All other cookies require your consent before they are placed on your device.

You can withdraw or change your consent at any time by clearing your cookies and revisiting our website, which will prompt the consent banner to reappear.

3. The cookies we use

We use the following categories of cookies:

a) Strictly necessary cookies

These cookies are essential for the website to work and cannot be switched off. They are typically set in response to actions you take such as setting your privacy preferences, logging in, or adding items to your basket. You can set your browser to block these cookies, but parts of the website will then not function correctly.

•       Shopify session cookies: used to manage your shopping cart, checkout, and login session. Duration: session.

•       Shopify security cookies: used to prevent fraud and protect the checkout process. Duration: session or short-term persistent.

 

b) Analytics and performance cookies

These cookies help us understand how visitors use our website by collecting and reporting information. We use this information to improve how the website works. These cookies require your consent.

•       Google Analytics (GA4): set by Google LLC. Collects information about how you use the website, including pages visited, time on site, and how you arrived. Google Analytics may collect personal data including IP addresses, which Google may process on servers outside the UK and EEA. For more information see Google’s Privacy Policy at policies.google.com/privacy. Duration: up to 2 years.

 

c) Marketing and advertising cookies

These cookies are set by our advertising partners to build a profile of your interests and show you relevant adverts on other websites. These cookies require your consent.

•       Meta Pixel (Facebook/Instagram): set by Meta Platforms Inc. Tracks actions you take on our website to help us measure the effectiveness of our advertising on Facebook and Instagram, and to show you relevant ads on those platforms. Data may be processed by Meta on servers outside the UK and EEA. See facebook.com/privacy/policy. Duration: up to 90 days.

•       Google Ads / YouTube: set by Google LLC. Used to track conversions from Google Ads campaigns and to show you relevant ads on Google Search, YouTube, and the Google Display Network. Data may be processed by Google on servers outside the UK and EEA. See policies.google.com/privacy. Duration: up to 540 days.

 

d) Functional cookies

These cookies allow the website to remember choices you make and provide enhanced features. If you do not allow these cookies, some or all of these features may not work correctly. [INSERT ANY FUNCTIONAL COOKIES SPECIFIC TO THIS STORE e.g. live chat, wishlist, language preferences]

4. How to control cookies

In addition to using our cookie consent banner, you can control and delete cookies through your browser settings. Please note that if you block or delete cookies, some parts of our website may not function correctly.

Browser cookie settings:

•       Google Chrome: support.google.com/chrome/answer/95647

•       Microsoft Edge: support.microsoft.com/en-gb/help/4468242

•       Mozilla Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies

•       Safari: support.apple.com/en-gb/guide/safari/sfri11471/mac

To opt out of interest-based advertising more broadly, you can visit:

•       Your Online Choices (EU/UK): youronlinechoices.com

•       Network Advertising Initiative: optout.networkadvertising.org

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our data practices. When we make significant changes, we will update the date at the bottom of this page.

6. Contact us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at:

GENKI

Operated by: Atlantic Access Ltd, 32 Hill Top, London, NW11 6EE, UK

Email: help@genkitthings.eu